“To know all is to forgive all.”Ĭharles Schwab: I consider my ability to arouse enthusiasm among my people the greatest asset I possess, and the way to develop the best that is in a person is by appreciation and encouragement. that’s a lot more profitable and intriguing than criticism and in breeds sympathy, tolerance and kindness. Try to figure out why they do what they do. Instead of condemning people, try to understand them. But it takes character and self-control to be understanding and forgiving. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.īy criticizing, we do not make lasting changes, and often incur resentment.Īny fool can criticize, condemn and complain - and most fools do. If you want to gather honey, don’t kick over the beehiveĬriticism is utile because it puts a person on the defensive and usually makes him strive to justify himself.
Fundamental Techniques In Handling People 1. My popularity, my happiness and sense of worth depend to no small extend upon my skill in dealing with people. How To Win Friends & Influence People Author: Dale Carnegie
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